Delivery Policy

Transparency and trust are core values at Elumia Med Store.

Standard Delivery (The 24/48 Promise)

Elumia guarantees delivery within 24 to 48 hours for all 'In-Stock' items across the UAE.

Order Cut-off Time

Orders placed before 2:00 PM (GST) are processed for next-day delivery.

Temperature-Controlled Shipping

For sensitive clinical products such as toxins and dermal fillers, Elumia uses cold-chain logistics to maintain product integrity from warehouse to clinic.

Proof of Delivery (POD)

All deliveries require a digital signature from a licensed DHA/MOH medical professional or an authorized clinic manager to confirm receipt.